Weekend Wellness Attendant

  • Answer all incoming calls in a professional and pleasant manner
  • Greet all Wellness Center attendees in a timely and personable manner
  • Provide courteous, prompt, and sincere attention to members, guests, and staff
  • Maintain appropriate relationships with members, guests, and staff
  • Validate memberships of attendees and ensure guest paperwork is submitted, if applicable
  • Execute facility opening, in-shift, and closing procedures in a timely and complete manner
  • Assist with general housekeeping and facility organizational standards
  • Assist with amenity replenishment and inventory
  • Maintain tennis court conditions, if applicable
  • Assist with chemical testing of all pools, if applicable, and notify pool management company of any imbalances
  • Assist with providing Wellness schedule information to members, guests and associates
  • Maintain an informed connection to other Community event offerings to promote to members, including golf, social, and dining events
  • Schedule and coordinate personal training, massage and esthetician services
  • Demonstrate proper usage of all Wellness equipment with a well-informed, invested approach
  • Attend to Member accidents in a comforting manner, coordinating emergency services if the situation requires, and submitting proper documentation following the incident
  • Assist with online calendar updates of current group fitness schedule, tennis schedule, monthly events, and assisting members with class/event registrations
  • Assist with marketing submission in promotion of fitness classes or events
  • Provide content regarding the weekly Wellness update sent out to membership
  • Provide independent contractors with proper membership charges prior to services performed
  • Assist with JONAS transactions on a daily basis
  • Perform other duties as assigned
  • Uphold the standards, procedures, and Cliffs core values in the presence and absence of authoritative supervision

  • High School Diploma required
  • First-Aid/CPR/AED Certification required
  • At least one year of administrative coordination required
  • Proficient in Microsoft Word, Excel, Access, and Outlook Express
  • Ability to work in fast-paced environment
  • Ability to multi-task
  • Ability to work well with people on the phone and in-person
  • Ability to problem solve and ensure member satisfaction
  • Must be willing to learn new skills

  • Must be able to stand throughout a work day
  • Must be able to lift 40 pounds
  • Must be flexible in schedule to accommodate member arrival and departure patterns

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.